How to Cancel My Push Health Subscription (2026)
Cancel your Push Health weight loss subscription in 4 steps. What happens with provider-set pricing, refund eligibility, and where to switch for cheaper compounded GLP-1 (from $99/month).
Quick Answer: How to Cancel Push Health
- Push Health is per-prescriber, not a unified subscription — there's no single "cancel" button.
- Message your current Push Health prescriber to inform them you're transitioning to a new provider.
- Request your medical records (dosing history, visit notes) through the platform or support.
- Start with a new provider (e.g., Trimi compounded tirzepatide from $125/month) — Push Health charges per refill, so the relationship ends when you stop scheduling.
Push Health and Trimi are completely separate, unaffiliated companies. Push Health operates as a marketplace platform, not a subscription service like most telehealth competitors. This guide is informational and based on publicly available information about Push Health's model.
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Why Push Health Cancellation Is Different
Unlike Hims, Mochi Health, or Found, Push Health doesn't bill you a recurring monthly subscription. It's a marketplace platform where independent prescribers run their own micro-practices. You typically pay per visit or per refill, not a flat membership fee.
This means there's no single "cancel subscription" button. Instead, the relationship ends when you stop scheduling refills with your prescriber. However, you should still notify your prescriber and request your records for continuity of care — most patients have a relationship with one specific clinician on the platform.
Common reasons patients leave Push Health: prescriber-specific pricing inconsistency (different prescribers charge wildly different amounts), administrative friction with per-refill scheduling, or finding more affordable specialized providers.
Step-by-Step Transition Process
Since Push Health doesn't have a traditional "cancel" flow, focus on a clean transition rather than account closure.
- 1Log into your Push Health account at my.pushhealth.com
- 2Message your current prescriber: "I'm transitioning to a different provider. Please don't process any future refills, and I'd like to request a copy of my medical records."
- 3Save or download your prescription history from your Push Health dashboard before the records become harder to access
- 4Stop scheduling new visits/refills — Push Health charges per visit, so no further activity = no further charges
- 5If you want to delete your account entirely, contact Push Health support at support@pushhealth.com
Things to Watch For
Push Health prescribers may have already initiated a refill — check your refill schedule before transitioning to avoid duplicate orders
Pricing varies dramatically across prescribers on the platform — your "Push Health" cost isn't the platform's cost, it's your specific prescriber's cost
Some prescribers won't share medical records easily — request them in writing for documentation
If you have an active prescription/refill in progress, finishing it before transitioning is usually cleaner than abandoning mid-cycle
Refunds with Push Health
Because Push Health charges per visit or per refill (not a recurring subscription), refunds work differently:
- Visits already completed: Generally non-refundable. The visit is the service.
- Prescriptions already shipped: Non-refundable. Medication is yours.
- Visits paid but not yet completed: Contact your prescriber directly — refund is at their discretion.
- Prescriptions ordered but not yet shipped: May be refundable if you contact support quickly.
If You Believe You're Owed a Refund
Document every interaction in writing (in-platform messages are best — they create a record). If your prescriber's response is unsatisfactory, contact Push Health support directly. As a last resort, dispute the charge with your credit card company within 60 days for chargeback protection.
Where to Switch for Continued GLP-1 Treatment
If you're leaving Push Health for a more consistent, predictable provider experience, consider compounded tirzepatide or semaglutide from a specialized telehealth provider with flat pricing. Trimi offers compounded tirzepatide at $125/month and compounded semaglutide at $99/month — flat, no per-prescriber variation, with provider consultation, ongoing support, and pharmacy partnerships disclosed publicly.
Trimi vs Push Health: At a Glance
| Feature | Push Health | Trimi |
|---|---|---|
| Pricing model | Per-prescriber, varies widely | Flat $99/$125 per month |
| Tirzepatide cost range | ~$200-$400+/mo (varies) | $125/mo flat |
| Semaglutide cost range | ~$150-$300+/mo (varies) | $99/mo flat |
| Subscription model | Per-visit/per-refill | Monthly subscription |
| Refill scheduling | Manual every refill | Automatic monthly |
| Pharmacy disclosure | Per-prescriber | Publicly disclosed |
| Cancellation | Stop scheduling, no flow | Easy month-to-month exit |
Frequently Asked Questions
How do I cancel Push Health?
Push Health works differently from typical telehealth subscriptions — each prescriber sets their own pricing and policies. To cancel, you message your specific prescriber through the Push Health platform or stop scheduling refills. Push Health itself doesn't bill recurring monthly subscriptions; you pay per visit/refill.
Why does cancellation work differently with Push Health?
Push Health is a marketplace platform connecting patients with independent prescribers, not a unified subscription service. Each prescriber operates their own micro-practice. You're not 'subscribed' in the traditional sense — you simply stop ordering refills and the relationship ends.
Will I be refunded for unused medication or visits?
Generally no. Push Health prescribers typically charge per visit or per prescription, not as recurring subscriptions. If you've prepaid for a visit/refill that hasn't been completed, contact your prescriber directly to request a refund.
What happens to my prescription history?
Your medical records and prescription history remain in the Push Health platform. You can request your records through your account or by contacting Push Health support to share them with a new provider for continuity of care.
Should I message my Push Health prescriber before switching?
Yes — let your prescriber know you're transitioning to a different provider. This ensures records are flagged for transfer and avoids confusion if your new provider needs to verify dosing history.
Can I switch from Push Health to Trimi without a gap?
Yes. Trimi's intake takes 10-15 minutes, provider review happens within 24-48 hours, and medication ships in 3-5 business days. Most patients can transition with 1-2 weeks of overlap medication on hand from Push Health.
Is Push Health cheaper than Trimi?
Push Health prescriber pricing varies widely — some prescribers charge $200-$400/month for compounded GLP-1, others go higher. Trimi's flat $99/month semaglutide and $125/month tirzepatide is consistently among the lowest legitimate options.
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Disclaimer: Push Health prescribers set their own terms — your specific cancellation experience depends on your prescriber. Always communicate with your prescriber directly before transitioning. This content is for informational purposes only and does not constitute legal or medical advice.