Contact Trimi

    How can we help?

    Choose the route that fits your question. Existing patients can reach their care team through the patient portal.

    Existing patient

    Get help with your care.

    Message your care team about your treatment, order or account.

    Open patient portal

    Portal access is available at any time. Response times vary.

    Other ways to reach us

    Call the team

    (855) 200-2563

    Mon-Fri, 9 AM-6 PM EST

    Email us

    care@trytrimi.com

    For general questions and support.

    Support hours

    Phone support is staffed Monday-Friday, 9 AM-6 PM EST. Outside phone hours, you can send a message through the patient portal or email. Access to the portal does not mean an immediate reply.

    Mailing address

    For written correspondence, legal notices and billing disputes:

    Trimi Health
    8 The Green, STE B
    Dover, DE 19901
    United States

    Postal mail is our slowest channel. For medical questions, prescription changes or anything urgent, use the patient portal or call instead. Do not mail medication to this address.