How to Cancel My Hims Weight Loss Subscription (2026)
Cancel your Hims weight loss subscription in 4 steps. What happens to your prescription, refund eligibility, and where to switch for cheaper compounded GLP-1 (from $99/month).
Quick Answer: How to Cancel Hims & Hers (Hims Weight Loss)
- Start with a new provider FIRST (e.g., Trimi compounded tirzepatide from $125/month) to avoid treatment gaps.
- Request your medical records from Hims for continuity of care.
- Initiate cancellation through Hims's official channels (account dashboard or written email to support).
- Get written confirmation of cancellation and verify the next billing cycle shows no charge.
Hims and Trimi are completely separate, unaffiliated companies. This guide is informational and based on publicly available information about Hims's subscription model. Always check Hims's current cancellation policy directly on their website.
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Why Patients Cancel Hims
Hims & Hers is a major telehealth provider offering compounded GLP-1 medications (semaglutide and tirzepatide) as part of broader weight loss subscriptions, typically priced $199-$249/month. Patients commonly cancel due to monthly cost, bundled subscription fees, or finding more affordable specialized providers.
If you've decided to cancel Hims, this guide walks you through the practical steps, common pitfalls, and what to do about your prescription continuity. The most important thing: start with your new provider before canceling, so you don't have a gap in your GLP-1 treatment.
Step-by-Step Cancellation Process
Hims requires cancellation through the account dashboard or by contacting customer support. Some plans may also allow cancellation via email to support@forhims.com or support@forhers.com.
- 1Log into your Hims/Hers account at forhims.com/account (or forhers.com)
- 2Navigate to 'Subscriptions' → find your weight loss plan → click 'Manage' or 'Cancel'
- 3If the cancel option isn't visible online, contact support at support@forhims.com — request written confirmation
- 4Complete any retention prompts (Hims typically offers discounts to retain you — compare against alternatives before accepting)
- 5Confirm cancellation with the support team and request a confirmation email
Things to Watch For
Hims may automatically renew subscriptions a few days before the next billing date — cancel at least 5-7 days before your renewal to avoid being charged
If you have prepaid for multiple months, refund eligibility depends on the specific plan — read the fine print
Prescription medication shipments already in transit will still be charged
Hims may offer aggressive retention discounts (50% off, free month) — compare against Trimi's flat $99/month before accepting
Refund Policy
Hims's typical refund policy is variable. Month-to-month plans usually don't refund the current cycle but stop future charges. Annual or multi-month commitments may have proration. Contact support directly for your specific situation.
If You Believe You're Owed a Refund
Document every interaction in writing (email is best). If Hims's response is unsatisfactory and you believe you're owed money back, you can dispute the charge with your credit card company. Most credit cards offer chargeback protection for billing disputes within 60-90 days of the transaction.
Where to Switch for Continued GLP-1 Treatment
If you're canceling because of cost, consider compounded tirzepatide or semaglutide from a specialized telehealth provider. Trimi offers compounded tirzepatide from $125/month and compounded semaglutide from $99/month — significantly lower than Hims's typical pricing — with provider consultation, ongoing support, and pharmacy partnerships disclosed publicly.
Trimi vs Hims: At a Glance
| Feature | Hims | Trimi |
|---|---|---|
| Tirzepatide pricing | ~$199-$299/mo | From $125/mo |
| Semaglutide pricing | Varies by plan | From $99/mo |
| Bundled coaching/program fees | Often included (mandatory) | Not bundled |
| Provider consultations | Included | Included |
| Pharmacy partnerships disclosed | Sometimes | Yes |
| Cancellation | May require retention flow | Easy month-to-month exit |
Frequently Asked Questions
How do I cancel Hims?
Hims requires cancellation through the account dashboard or by contacting customer support. Some plans may also allow cancellation via email to support@forhims.com or support@forhers.com.
Will I be refunded for the current month?
Hims's typical refund policy is variable. Month-to-month plans usually don't refund the current cycle but stop future charges. Annual or multi-month commitments may have proration. Contact support directly for your specific situation.
What happens to my prescription after I cancel?
Your existing medication on hand remains yours. New refills will not be processed after cancellation. Request your medical records before canceling so your next provider has dosing history and clinical context.
Should I cancel before starting a new provider?
No. Always start with your new provider FIRST and confirm medication shipment before canceling. This avoids treatment gaps that can disrupt your titration schedule and progress.
Are Hims and Trimi related?
No. Hims and Trimi are completely separate, unaffiliated companies. Canceling one has no effect on the other.
How quickly can I start with Trimi after canceling?
Immediately. Trimi's intake takes 10-15 minutes online, provider review happens within 24-48 hours, and medication ships within 3-5 business days. The transition can typically happen within a week.
What if Hims won't let me cancel?
Document everything in writing. Email cancellation requests create a paper trail. If the company continues to charge after a documented cancellation request, dispute the charges with your credit card company as a fallback.
Related Reading
Disclaimer: Hims subscription terms may change. Always verify cancellation policy directly with Hims before initiating cancellation. This content is for informational purposes only and does not constitute legal or medical advice.