How to Cancel My LifeMD Weight Loss Subscription (2026)
Cancel your LifeMD weight management subscription in 4 steps. Refund policy, GLP-1 prescription handling, and where to switch for cheaper compounded GLP-1 ($99/month).
Quick Answer: How to Cancel LifeMD
- Start with a new provider FIRST (e.g., Trimi compounded tirzepatide from $125/month) to avoid treatment gaps.
- Request your medical records from LifeMD for continuity of care.
- Initiate cancellation through LifeMD's official channels (account dashboard or written email to support).
- Get written confirmation of cancellation and verify the next billing cycle shows no charge.
LifeMD and Trimi are completely separate, unaffiliated companies. This guide is informational and based on publicly available information about LifeMD's subscription model. Always check LifeMD's current cancellation policy directly on their website.
More on GLP-1 Provider Cancellation
LifeMD vs Trimi: Honest Comparison
Side-by-side cost + decision matrix before you switch.
How to Cancel Any GLP-1 Subscription
Universal cancellation hub for all major providers.
How to Cancel Hims Weight Loss
Cancel Hims subscription in 4 steps.
How to Cancel Ro Weight Loss
Cancel Ro Body Program in 4 steps.
Why Patients Cancel LifeMD
LifeMD is a major telehealth platform offering a weight management program including GLP-1 medications (semaglutide, tirzepatide). Their program typically runs $129-$229/month depending on tier, plus medication costs. Patients commonly cancel due to the membership-plus-medication structure adding up to higher all-in costs than expected, or finding more specialized GLP-1-focused providers.
If you've decided to cancel LifeMD, this guide walks you through the practical steps, common pitfalls, and what to do about your prescription continuity. The most important thing: start with your new provider before canceling, so you don't have a gap in your GLP-1 treatment.
Step-by-Step Cancellation Process
LifeMD requires cancellation through the account dashboard or by contacting customer support. Some plans may allow cancellation via email to membersupport@lifemd.com.
- 1Log into your LifeMD account at lifemd.com/account
- 2Navigate to 'My Subscriptions' or 'Membership' → find weight management plan → click 'Cancel'
- 3If the cancel option isn't accessible online, contact support at membersupport@lifemd.com — request written confirmation
- 4Complete any retention prompts (LifeMD typically offers discounted rates or pause options) — compare against alternatives before accepting
- 5Confirm cancellation via email and verify the next billing cycle shows no charge
Things to Watch For
LifeMD bills the membership and the medication separately on some plans — confirm both stop
Auto-renewal applies a few days before the next billing date — cancel 5-7 days early to avoid being charged
Prepaid quarterly or annual plans may have refund restrictions
Medication already shipped or in transit will still be billed
LifeMD's broader telehealth services (urgent care, dermatology) may continue billing if you only cancel the weight management add-on
After Canceling: Switching to Trimi
If LifeMD's cost or fit isn't right, Trimi offers compounded semaglutide at $99/month and compounded tirzepatide at $125/month — flat pricing, no membership fees, board-certified provider oversight, and 5-10 day delivery.
| Factor | LifeMD | Trimi |
|---|---|---|
| Monthly Cost (Tirzepatide) | $200-$400+/mo all-in | $125/mo flat |
| Membership Fee | Often required | None |
| Contract | Varies (often annual or multi-month) | Month-to-month, cancel anytime |
| Provider Focus | Bundled or general telehealth | Board-certified GLP-1 specialists |
| Time to Medication | 7-21 days | 5-10 days |
For more on how Trimi compares to other providers, see our 2026 ranked providers guide.
Frequently Asked Questions
How do I cancel LifeMD?
LifeMD requires cancellation through the account dashboard or by contacting customer support at membersupport@lifemd.com. Request written confirmation of cancellation.
Will I be refunded for the current month?
LifeMD's refund policy varies by plan. Month-to-month plans typically don't refund the current cycle but stop future charges. Annual or multi-month commitments may have proration. Contact support directly for your specific situation.
What happens to my prescription after I cancel?
Your existing medication on hand remains yours. New refills will not be processed after cancellation. Request your medical records before canceling so your next provider has dosing history and clinical context.
Should I cancel before starting a new provider?
No. Always start with your new provider FIRST and confirm medication shipment before canceling. This avoids treatment gaps that can disrupt your titration schedule and progress.
Are LifeMD and Trimi related?
No. LifeMD and Trimi are completely separate, unaffiliated companies. Canceling one has no effect on the other.
How quickly can I start with Trimi after canceling?
Immediately. Trimi's intake takes 10-15 minutes online, provider review happens within 24-48 hours, and medication ships within 3-5 business days. The transition can typically happen within a week.
What if LifeMD won't let me cancel?
Document everything in writing. Email cancellation requests create a paper trail. If the company continues to charge after a documented cancellation request, dispute the charges with your credit card company as a fallback.
Does LifeMD offer refunds for unused months?
LifeMD's refund policy varies by plan and timing. Month-to-month plans typically don't refund the current cycle but stop future charges. Annual or multi-month commitments may have proration. Contact membersupport@lifemd.com directly for your specific eligibility.
Can I keep using LifeMD for non-weight-loss services after canceling the weight program?
Yes. LifeMD allows you to cancel individual program subscriptions while keeping core telehealth access. Confirm with support which services continue under your remaining plan.
Related Reading
Disclaimer: This article is informational and not medical advice. LifeMD and Trimi are separate, unaffiliated companies. Pricing is current as of May 2026 and subject to change. Always consult a licensed clinician about whether compounded GLP-1 medication is appropriate for your individual health situation.